Serving Brookfield, WI & Surrounding

Call Brookfield Heating & Cooling LLC for great Furnace repair service in Brookfield WI
Call Us Today: 262-797-9321

Extended Warranty FAQs

Frequently Asked Questions Regarding Extended Warranty Coverage

What does an extended warranty cover on a furnace or an air conditioner?

Typically, an extended warranty covers the failure of a part or component of the product due to the malfunction of the unit or one or more of its parts or components. The extended warranty is on the furnace, boiler, or air conditioner and not on accessory components not included as part of the equipment. Examples of accessory components:

  • Thermostats (not specifically covered)
  • Condensate pumps
  • Registers
  • Humidifiers
  • Ultra violet air purifiers
  • Filters
  • Air vents (boilers)
  • Backflow preventers (boilers)
  • Zone valves (boilers)
  • Pressure reducing valves (boilers)
  • Expansion tanks (boilers)

… any item not included in ‘box’…

Therefore, an extended warranty typically does NOT cover:

  1. Failure caused by lack of electrical power (external fuse or circuit breaker blown, switch turned off, meter failure etc.) or lack of natural gas (gas line shut-off, problem with meter, etc.). Why: The unit would have functioned correctly with power or fuel – not the fault of manufacturer.
  2. Failure caused by lack of maintenance (plugged filters, lack of cleaning, plugged condensate lines, dead batteries, etc.) Why: The manufacturer requires maintenance to be performed on the unit; maintenance related failures are excluded.
  3. Failure caused by exhaust or air intake vent blockage – failure caused by factor outside of manufacturer control.
  4. Failure caused by external component failure: includes all of the accessory components listed above, or failure of the distribution system (i.e. ductwork or piping).
  5. Failures caused by acts of God, natural disasters, abuse and anything acting upon the equipment beyond the control of the manufacturer.
  6. Loss of performance or aesthetics.

Some warranties require proof of equipment maintenance as required by the manufacturer. For more guidance, consult your warranty paperwork.

Maintenance agreement benefits are provided for the systems for which maintenance is provided.

  • An agreement that provides maintenance for the furnace only does not provide discounts for a cooling problem.
  • An agreement that provides maintenance for the air conditioner only does not provide discounts for a heating problem.
  • The same goes for other maintenance agreement products (coverage is extended only to the specific product(s) identified in the agreement)
What about furnace blower failures in a no cooling situation? Cross-over situations require that both furnace and air conditioner maintenance be performed in order to be eligible for benefits.

Copyright 2011 Online-Access.com
Get In Touch
 
Address:

Phone:
200 S Executive Dr. Suite 101
Brookfield, WI 53005
262-797-9321
Business Hours
 
Monday - Friday:
8:30am - 4:00pm

Saturday - Sunday:
Closed

24/7 Emergency Service Available
Like us on facebook for more info on our Boiler repair service in Waukesha WI
For Furnace repair service in Pewaukee WI, find us on Google!
For Furnace repair service in Pewaukee WI, find us on Google!
 
Payment Options
 
For Furnace in Brookfield WI, we accept most major credit cards.
 
We accept cash for Heating repair service provided in Pewaukee WI.
We accept check for Boiler repair service provided in Waukesha WI.
 
Financing Options Available
24 HOUR EMERGENCY AVAILABLE!
Call 262-797-9321 or,
Fill Out Our Form
Like us on facebook for more info on our Boiler repair service in Waukesha WI
For Furnace repair service in Pewaukee WI, find us on Google!
For Furnace repair service in Pewaukee WI, find us on Google!
ADDRESS:   200 S Executive Dr. Suite 101
Brookfield, WI 53005
HOURS:   Mon - Fri: 8AM - 4:30PM
PHONE:   262-797-9321
SCHEDULE SERVICE
FINANCING
Home   |   Email Us   |   Schedule Service   |   Get a Quote   |   Financing Options   |   Maintenance   |   Employment